sales & admin executive role

The Role:

We are seeking a highly motivated individual with a proven track record in sales and administration within a similar industry. The ideal candidate will be responsible for handling inbound and outbound enquiries, closing sales, and managing the entire sales process—from order placement to after-sales follow-ups. In addition to sales activities, this role will involve general administrative duties, stock monitoring, and supplier coordination.

Key Responsibilities:

Sales & Customer Service:

• Handle inbound and outbound enquiries via phone, email, and showroom visits.
• Effectively close sales, ensuring a high conversion rate.
• Guide customers through the sales process from initial enquiry to order completion.
• Liaise with the manufacturing team to process orders accurately.
• Coordinate order deliveries, ensuring timely dispatch and logistics management.
• Conduct after-sales follow-ups to maintain customer satisfaction and encourage repeat business.

Administrative Support:

• Answer incoming phone calls and assist with general enquiries.
• Manage paperwork and sales records, ensuring accuracy and organization.
• Monitor stock levels and place orders with suppliers as needed.
• Assist colleagues and provide support where necessary.

Marketing & Customer Outreach:

• Send out targeted mailshots to new and existing customers to promote products and special offers.

Requirements:

• Minimum 2 years’ experience in a similar industry (natural stone, construction materials, timber, or related fields).
• A proven track record in sales with the ability to close deals effectively.
• Strong administrative skills, with the ability to manage orders and logistics efficiently.
• Professional, energetic, and able to think on their feet.
• Driven by sales and motivated to exceed targets.
• Excellent communication and interpersonal skills.
• Proficiency in Google / Microsoft Office (Excel, Word, Outlook).
• Proficiency in CRM use.

What We Offer:

• Competitive salary based on experience.
• A fast-paced, customer-focused work environment.
• The opportunity to work with high-quality natural stone and timber products.
• Career growth and development opportunities.

If you have the experience and drive to succeed in this role, we’d love to hear from you!

Job Type: Full-time

Pay: £24,960.00-£26,995.00 per year

Ability to commute/relocate:

• Preston PR3 5AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 2 years (required)

Work Location: In person